More Solutions to Fix iPhone Apps Crashing Issue

Many iPhone users have reported that some iPhone apps crash and do not launch after updating to iPhone firmware 2.0.2.

If you are one of them, then here are some solutions that you might want to try out to fix the problem.

iPhone users have observed an annoying problem after upgrading to iPhone firmware 2.0.2, in which some iPhone apps crash and do not launch.

You can checkout one of the following solutions to resolve the application crashing issues:

Erase and Re-Download the iPhone apps:

Since this could be very well due to DRM issues after the update, the simplest solution is to erase the affected applications one at a time and then re-download it which should correct the DRM issues.

Downgrade iTunes:

Some iPhone users have found that downgrading to iTunes 7.7.0 for Windows or 7.6.2 for Mac and re-syncing the iPhone helps in resolving the problem. You can follow this process:

1. Delete all iPhone apps from your iPhone, a quick way to do would be to go to Settings, General, Reset, and Erase All Content and Settings.
2. Disconnect your iPhone and restart it.
3. Delete iTunes from your system.
4. Downloaded iTunes (7.7.0 for Windows, 7.6.2 for Mac).
5. Reinstall iTunes.
6. Connect your iPhone.
7. Selected the Applications Tab and checked “Sync Applications”.

Re-Download iPhone firmware 2.0.2 again:

You can delete the update file located in ~/Library/iTunes/iPhone Software Updates under Mac OS X or C:/documents and settings/[yourusername]/Application Data/Apple Computer/iTunes/iPhone Software in Windows.

Connect your iPhone to your computer then select “Restore” in iTunes. When prompted, choose to set up the device as a new iPhone.

Reduce the number of iPhone apps:

Some iPhone users have observed that reducing the number of iPhone apps installed on the iPhone also helps in resolving the problem (for example: one of iPhone Atlas reader writes that reducing the number of iPhone apps from 6 pages to 3 pages helped resolve the problem). This is not a desirable solution but until Apple provides a fix for the problem this could be a temporary workaround.

Restore iPhone as a New iPhone

You can use this if the solutions mentioned above have not helped as this would result in losing your personal data.

Connect your iPhone to your computer then select “Restore” in iTunes. When prompted, choose to set up the device as a new phone.

Wait till September for Apple to release a permanent fix

One of AppleInsider's readers claims that after he contacted Apple about iPhone app crashing problem, he received a response from Steve Jobs himself:

"This is a known iPhone bug that is being fixed in the next software update in September."

I had also posted some solutions here to fix iPhone app crashes.

As always do let us which solution helped in resolving the problem.

[via iPhoneAtlas]

 

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Comments

[Caco Potoso]

Apple is becoming more and more like MS (i.e. they suck!)

[Orange]

This is probably worse than Microsoft. Why is Apple making 2.0.2 available thru Itunes for general distribution before ironing out all the bugs.

[whitehackker]

they are using the consumers as guineapigs

[Posativnrg]

the only thing that works for me is to restoree phone as new each time it crashes. When it crashes, none of the app store apps will load and the ipod says no media on phone even thogh there is. Royal pain in the ass! Reducing the number of apps helped a little (crashes less often) but still crashes.

[Looneyhouston]

One of the ways to fix this issue is by completly exiting out of safari,ipod, mail,maps, and the app store since they continue to run in the background. To do this just simply open each of these apps one by one and hold the home button for eight seconds,(until the screen exits).

[cabbit]

It very well could be that the 3rd party apps are causing the crashing and instability?

[DistortedLoop]

I've not had these problems with my iPhone 3g on 2.0.2. It's not been trouble free, but overall it's stable and does what it's supposed to.

I've had one or two application problems, but deleting them and reinstalling is the easy fix for me.

The real concern is that the way the iPhone stores individual applications, deleting an app, even with the intent to reinstore, will lose all user input and setings. Not a big deal for most applications, but something like a gas mileage, or food intake tracker, this could be devastating.

[Hustle Crowe]

@cabbit........if your phone is jailbroken just dl appbackup from cydia....it backs up all your settings and info so u can return to normal after a restore/wipe

[DistortedLoop]

@hustle crowe - I saw that appbackup thing in Cydia. It does all your different applications? I was just doing it manually with SSH, but was thinking of writing an AppleScript for my Mac to do it with my critical apps.

[DBS]

Downgrading itunes to 7.7.043 fixes all problems once and forever!
i fix 3 phones, just by syncing them with itunes 7.7.043

[Soufiane Qassimi]

the easiest way to solve this problem is to download any additional app adn then all the apps work just fine !

P.S. If you do'nt need the app, just delete it afterwards, the other ones will still work

[Pamela]

Thank you Soufiane Qassimi! It does work! My apps were not working again because of updates. None of my downloaded apps were working at all because of updates for only 2 out of about 30. None would work.

So I did what you suggested - on the iphone itself - not through itunes - I clicked on Applications and downloaded and installed a FREE app and after installing all the apps are working fine again!

I read online that Steve Jobs sent an email to an online mag that there is an update to iTunes that will fix the application update problem in September. I hope there is one soon and it finally fixes the problem.

Soufiane, this is the easiest and quickest way to fix the problem.

Thanks again

[iRooneyBR]

If you have a jailbroken device you can just remove all files in this folder:

/private/var/root/Library/Lockdown/

and then restart the iPhone/iPod.
You may need to install any DRM app or Music, and/or Sync to iTunes.

[nicolas]

The only solution that i've found to work is: sync your iphone with itunes, after you are done, delete all the apps, once done that, just re-sync with itunes, and problem is solved (for me)

[Mudhoney]

I had this problem and the issue was my iTunes on my PC wasn't "authorized" with iTunes store. Once this was done I was able to sync up and it all worked fine. you do this from Store -> Authorize Computer

[LConnTX]

other sites recommend downgrade to 7.7

This is what I did & all apps ran (once trashed & re-downloaded) So I am sure your 7.6.2 will also work.

Sites suggest restore is also required

But this IS the solution. TRASH 7.7.1 & downgrade to 7.7(0) or 7.6

[Matthew]

If the main phone application (mobilephone.app) is crashing, it's probably Kate that is causing problems. Uninstall it. See youtube for the step-by-step.